eCare Proactive Maintenance and Support - The most significant tool that can decrease costs associated with downtime. Proper maintenance will also improve network efficiency and employee productivity. Entegrity Networks offers proactive support that monitor and corrects many problems with your servers and workstations 24 hours a day 365 days a year to ensure that your network is continuously monitored and protected.  This complete suite monitors,  updates, and sweeps your systems for viruses  and spyware to resolve many potential problems before they threaten the stability of your network.

We assign your company one primary consultant that will be the same person that you see on all regularly scheduled visits,  our consultants know your network and what is important to you.  You also have a backup senior consultant that will also be familiar with your network, and will have access to all critical information to provide you the most value for your support dollar.

Internet-Based Help Desk - AutoTask Our online Help Desk tracking system allows our clients to enter any problems or requests online, through the portal or through our email gateway.  Requesting support is as easy as sending an email to help@entegritynetworks.com. Our consulting team is notified on their handheld devices whenever a new request is received, so we're never out of touch with your network. This system allows for greater control and flexibility on behalf of our clients. No longer will it be necessary for you to juggle user requests on sticky notes or spreadsheets. Let our team assist you in handling the daily requests of your staff. Depending on the severity of the problem, we can either gather a few issues and handle them at once on a scheduled on-site or remote visit or in an emergency, dispatch one of our team members as quickly as possible. FREE to all eCare clients!